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The APB and the Government of the Balearic Islands exchange knowledge on the functioning of the APB Electronic Management System

Palma, 15/09/2016

Technicians from the Directorate-General of Technological Development of the Government of the Balearic Island and the APB recently held a meeting in the APB's central office for the purpose of analysing the operation of the Records and Authentication System Cl@ve used for online formalities.

Cl@ve is a system geared towards integrating and simplifying electronic access for citizens to public services. It primarily intends to allow citizens to identify themselves to the Administration using combined keys (username and password), without the need to remember different keys to access different services. The APB has incorporated this system to its electronic management in order to offer users a simpler and more functional platform to carry out formalities with the authority.

The APB launched the website on June 2015. A crucial tool to facilitate the procedures that individuals and companies carry out with the APB. The tool also enhances the digitisation of public administration, reducing the consumption of paper and establishing more fluid communication with other administrations.

One year on since its launch, the platform has logged more than 48,000 open sessions and close to 1500 online applications.

The APB electronic management offers the possibility to carry out formalities including: payment of fines, renewal of mooring requests, complaints and suggestions, authorisations for the provision of commercial services, and many more.


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